The Art of Hospitality Implementation Session Video

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. Debi Nixon and Yvonne Gentile offer a compelling vision, training, and practical ideas to guide your church in all areas of hospitality.

In Session 1 titled Staying Outwardly Focused, outwardly focused churches put their energy into making others feel welcome. Debi Nixon and Yvonne Gentile discuss the importance of staying outwardly focused and the powerful results that come when your church focuses on guests.

Running Time: 11:08

Instructions: To stream a purchased video, login with your cokesbury.com user account, click on Digital Content in your account, and select Streaming Videos.

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. Debi Nixon and Yvonne Gentile offer a compelling vision, training, and practical ideas to guide your church in all areas of hospitality.

In Session 2 titled Principles of Radical Hospitality, exceptional hospitality surprises and delights guests, making them feel like they can belong, and that they want to come back. Debi Nixon and Yvonne Gentile explore the three principles of radical hospitality: notice, offer personal attention, and provide excellent follow-through.

Running Time: 11:29

Instructions: To stream a purchased video, login with your cokesbury.com user account, click on Digital Content in your account, and select Streaming Videos.

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. Debi Nixon and Yvonne Gentile offer a compelling vision, training, and practical ideas to guide your church in all areas of hospitality.

In Session 3 titled Creating a Digital Front Door, almost every guest will check your church out online before visiting in person. Debi Nixon and Yvonne Gentile discuss how to have a welcoming digital presence, with a guest-focused website and engaging social media.

Running Time: 9:36

Instructions: To stream a purchased video, login with your cokesbury.com user account, click on Digital Content in your account, and select Streaming Videos.

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. Debi Nixon and Yvonne Gentile offer a compelling vision, training, and practical ideas to guide your church in all areas of hospitality. In Session 4 titled, Providing an Excellent In-Person Experience, you only get one chance to make a great first impression. Debi Nixon and Yvonne Gentile explore how to make a guest’s experience at your church great, from the parking lot to worship and back again. Running Time: 9:36 Instructions: To stream a purchased video, login with your cokesbury.com user account, click on Digital Content in your account, and select Streaming Videos.

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. Debi Nixon and Yvonne Gentile offer a compelling vision, training, and practical ideas to guide your church in all areas of hospitality.

In Session 5 titled Intentional Follow-Up, intentional follow-up with guests is critical if you want people to come back. Debi Nixon an Yvonne Gentile explore how to make your follow-up prompt, personal, and pleasant, making guests feel like you noticed them and that they belong.

Running Time: 9:40

Instructions: To stream a purchased video, login with your cokesbury.com user account, click on Digital Content in your account, and select Streaming Videos.

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. Debi Nixon and Yvonne Gentile offer a compelling vision, training, and practical ideas to guide your church in all areas of hospitality.

In Session 6 titled Creating a Culture of Hospitality, leadership is important, but for radical hospitality to become a value it must be owned and practiced by every person and program in your church. Debi Nixon and Yvonne Gentile show how to cast vision and make exceptional hospitality a part of your church’s culture.

Running Time: 10:59

Instructions: To stream a purchased video, login with your cokesbury.com user account, click on Digital Content in your account, and select Streaming Videos.

Engaging worship and intentional follow-up processes are important, but what compels guests to return to our churches is the warmth of our welcome and hospitality that goes beyond their expectations. Debi Nixon and Yvonne Gentile offer a compelling vision, training, and practical ideas to guide your church in all areas of hospitality.

In Session 7 titled Strategic Planning, without a plan, great ideas can fall flat. Debi Nixon and Yvonne Gentile, joined by Dan Entwistle, walk you through the process of forming a strategic plan to begin implementing the art of hospitality.

Running Time: 10:41

Instructions: To stream a purchased video, login with your cokesbury.com user account, click on Digital Content in your account, and select Streaming Videos.